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Feras Al Qasem

Feras Al Qasem

Senior Logistics Officer | Customs Clearance

UAE

Profile summary

Experienced Senior Logistics Officer with 10+ years of expertise in customs clearance and supply chain operations. Proven background in managing import export coordination, vendor relationships, and SAP ERP workflows within the GCC region. Committed to maintaining efficient logistics processes and regulatory compliance.

Career highlights

Customs Clearance Operations: Supervised customs clearance agents through documentation review, regulatory checks, and import processing workflows across 1 organization.

Logistics Coordination: Coordinated shipment scheduling, freight movement, customs clearance, and warehouse delivery activities for inbound cargo.

Cost Management: Monitored transport costs, validated freight invoices, and supported vendor contract negotiations for logistics operations.

Reporting and Analytics: Generated logistics reports, key performance indicator dashboards, and operational analyses for management review.

Key skills

ProfessionalSupply Chain & Logistics Operations Import & Export Coordination FMCG Distribution & Logistics Inventory & Warehouse Coordination Freight Forwarding & Shipping Operations Vendor & 3PL Management Shipment Planning & Tracking Logistics Cost Optimization SAP ERP – Purchase Requisitions (PR) & Supplier Service Invoice Approval KPI Reporting & Dashboard Management Cross-Border Trade Operations Customs Clearance Coordination Incoterms & International Shipping Risk Management & Process Improvement Microsoft Office Suite Advanced Microsoft Excel Dashboard Reporting Tools Trade Documentation Systems UAE Customs & Logistics Procedures

Professional experience

Senior Customs clearance & logistics OfficerJun 2012 - Dec 2025
Al Ain Food & Beverages PJSC / AGTHIA Group PJSCAbu Dhabi | Al Ain

Reported to the supply chain director, overseeing import operations and regulatory compliance for high-volume FMCG goods across regional ports. Directed cross-functional execution alongside procurement, warehouse, finance, and operations divisions.

  • Supervised customs clearance agents through documentation review, regulatory checks, and import processing workflows.
  • Coordinated shipment scheduling, freight movement, customs clearance, and warehouse delivery activities for inbound cargo.
  • Monitored transport costs, validated freight invoices, and supported vendor contract negotiations.
  • Generated logistics reports, key performance indicator dashboards, and operational analyses for management review.

Education

Professional Diploma
UAE

Business Administration

Certifications

Logistics & Supply Chain ManagementPMI
Supply Chain in E-CommerceEDRAAK Platform
Microsoft Excel & Dashboard Reporting
Business Innovation & Risk Management
Understanding Logistics
HACCP, GMP & GWP StandardsHACCP
Reporting Security Incidents
Psychological Safety & Collaboration

Languages

Arabic · Native

English · Professional